Privacy Policy

Effective Date: July 18, 2026

Condor Automation ("Condor Automation," "we," "us," or "our") provides AI-powered marketing and automation services to local businesses, including AI-built websites, missed-call text-back, Google review automation, and AI chat widget services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit condorautomate.com or use our Services.

1. Information We Collect

  • Contact information you provide directly, such as your name, email address, phone number, and business name, when you fill out a form, use our chat widget, or book a demo.
  • Business information needed to deliver the Services, such as website content, Google Business Profile access, and phone numbers used for missed-call text-back integration.
  • Communications data, including chat widget conversations and SMS/text messages sent or received through our missed-call text-back and review-request services.
  • Payment information, processed securely by our third-party payment processor. We do not store full credit card numbers on our own servers.
  • Usage data, such as IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and analytics tools.

2. How We Use Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Services;
  • Communicate with you about your account, service updates, billing, and support;
  • Send automated text messages and responses on behalf of client businesses, only where proper consent has been obtained;
  • Process payments and manage subscriptions;
  • Analyze usage and improve our website and marketing; and
  • Comply with legal obligations.

3. SMS/Text Messaging & Consent

Our missed-call text-back and review-request services involve sending SMS text messages. We only send messages to phone numbers where consent has been obtained in accordance with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations. Message frequency varies based on your activity. Message and data rates may apply. You may reply STOP at any time to opt out of receiving messages, or reply HELP for assistance.

SMS opt-in data and phone numbers collected for text messaging purposes will not be shared with third parties or affiliates for marketing or promotional purposes. All other uses of your data are consistent with this Privacy Policy.

4. Third-Party Service Providers

We rely on third-party vendors to operate the Services, which may include:

  • CRM and marketing automation platform providers;
  • SMS and telephony providers;
  • Payment processors (e.g., Stripe);
  • Analytics providers (e.g., Google Analytics);
  • Cloud hosting providers (e.g., Google Cloud).

These providers may process information on our behalf, subject to their own privacy and security practices.

5. Data Sharing

We do not sell your personal information. We may share information with the service providers described above, to comply with legal obligations or valid legal requests, to protect our rights and the safety of our users, or in connection with a merger, acquisition, or sale of business assets.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your state or jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of certain data uses. To exercise these rights, contact us using the information below.

8. Cookies

Our website uses cookies and similar technologies to improve your experience and analyze site traffic. You can control or disable cookies through your browser settings; disabling cookies may affect how portions of our website function.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated effective date. Your continued use of our website or Services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: